Terms and conditions of use

Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

Welcome to Props & Replicas.co.uk If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Master of Arms relationship with you in relation to this website. 

The following terminology applies to these Terms and Conditions and Privacy Statement: “You” and “Your” refers to you, the person accessing this website and accepting Master of Arms terms and conditions and privacy statement. "The Company", “Ourselves”, “We” and "Us", refers to our Company.

General

We reserve the right to change and amend these terms and conditions. Any changes we make will be deemed to have come into effect on the date that they have been posted on the Site. You are responsible for reading the terms and conditions. When you place an order with us you will be deemed to have read, understood and accepted these terms and conditions.

These terms and conditions and the use of our web site shall be governed by the laws and regulations of United Kingdom. If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected

Anyone purchasing any product from Props & Replicas.co.uk (Trading as Master of Arms Ltd) should be aware of any laws concerning possession and use of such items and should abide by such laws.

We do not condone or promote anti-social, illegal or dangerous behaviour with any items purchased from Props & Replicas.co.uk (Trading as Master of Arms Ltd).

Props & Replicas.co.uk (Trading as Master of Arms Ltd) Do not accept responsibility for the misuse, injury or damage caused by any products displayed on or purchased from this site.

Payment

Paypal or all major Credit/Debit Cards & Bank Draft are all acceptable methods of payment. All goods remain the property of Master of Arms Ltd until paid for in full.

Cancellation Policy

Minimum 24 hours’ notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ or any other means will be accepted.


Returns, Refunds & Lost parcels


If you are not satisfied with the goods and inform us within fourteen days of your receipt of the goods, we will refund or replace the goods. Your item(s) must be unused and in the exact same condition it was received. All items must be in the original sealed packaging and we ask item(s) are sent back in the same packing received or well padded to ensure item(s) arrive in a resalable condition. 


Returns are refunded within 7 days of receipt.

If your order has has not arrived / has been lost in the post, please notify us within 30 days of the date of shipment of the goods. Otherwise beyond this time it is not possible for us to raise this with the courier to take action and we can not be held accountable for loss of goods outside of this time frame.

Some products may be sold on a "Limited Warranty" basis. The terms of this warranty are usually stated within the product details. Any faults outside of the limitations are not covered.


Products sold on a "no return" basis are not returnable. This would have been made clear within the product details. This does not mean that they have a high return rate, but rather the low value or delicate nature of the product has resulted in the manufacturer not offering a warranty.


Any tampering with products will invalidate the manufacturer's warranty


Malicious damage, misuse and wear & tear are not covered under warranty. Such products will only be returned to sender and carriage costs invoiced and billed to your PayPal account or credit/debit card.

We reserve the right to cancel any item(s) from an order if the item is no longer available or the price has been incorrectly set.


Age restricted purchases (Knives, Crossbows, BB Guns & Slingshots)

We proactively enforce UK legislation preventing supply of knives, crossbows, BB guns and/or slingshots to people under 18. We ensure that all customers purchasing knives, crossbows, BB guns and/or slingshots are of the legal age in the UK (18 years old or above). 

By placing an order for a knife, crossbow or slingshot on this website you are giving permission for an identity check to be performed to confirm that you are over 18 years of age. If you are not on the public version of the electoral register we will need to request ID. In a small number of cases this check will not verify the age of some customers. If this applies to you we will contact you for further information to confirm you are over eighteen years of age. Or you can email a scan or picture of your driver’s license, passport or your UK Proof of Age Card (PASS Card) to sales@propsandreplicas.co.uk. We do not keep personal details on record and any ID you send us will be deleted once your age is confirmed. If we are unable to verify your age after 30 days we will cancel your order and refund your payment.

Availability

Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of Master of Arms. Master of Arms does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify Master Of Arms, its employees and affiliates against any loss or damage, in whatever manner, howsoever caused.


Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.


Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone number. Or write to us, 


Registered office address: 
21 Westmorland Way 
Chandler’s Ford 
Eastleigh 
Hampshire 
SO53 2LB 
United Kingdom


Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.


License to use website

Unless otherwise stated, Master of Arms and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.


You may view, download for caching purposes only, share this website and its pages on social networking websites, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.  


You must not
:

•sell, rent or sub-license material from the website.


•reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose.


•edit or otherwise modify any material on the website.